At Pearipoise (pearipoise.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Pristine Pinch Style Ltd collects, uses, stores, and shares your information when you visit our website, make a purchase, or contact us. By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following categories of information when you interact with our website:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.
  • Order Information: Details about the products you purchase, order history, payment status, and transaction records.
  • Payment Information: Payment details necessary to process your transactions. Payments are handled by third-party payment processors.
  • Technical Information: Your IP address, browser type, device information, operating system, and website usage data.
  • Communication Information: Information you provide when contacting our customer service team, submitting feedback, or making inquiries.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing, verifying, and fulfilling your orders.
  • Arranging shipping and delivering purchased products.
  • Providing customer service, responding to inquiries, and resolving issues.
  • Managing your account and maintaining transaction records.
  • Improving our website, products, and overall shopping experience.
  • Detecting, investigating, and preventing fraudulent transactions and unauthorized activities.
  • Maintaining website security and technical performance.
  • Complying with applicable laws, regulations, and legal obligations.

We do not use your personal information for purposes unrelated to these activities without an appropriate legal basis or your consent where required.

3. How We Share Your Information

We do not sell, rent, or trade your personal information for monetary consideration. We may disclose limited information to the following categories of recipients when necessary:

  • Payment Processors: To securely process payments, verify transactions, and prevent fraud.
  • Shipping and Delivery Providers: To arrange shipment, provide tracking information, and deliver your orders.
  • Technology and Website Service Providers: To maintain website functionality, hosting, security, and technical support.
  • Professional Advisers: Such as legal, accounting, and compliance professionals when necessary.
  • Government Authorities: When disclosure is required by applicable law, legal proceedings, or valid regulatory requests.

Service providers are expected to use personal information only for authorized purposes and in accordance with applicable privacy requirements.

4. Payment Security

We use third-party payment processors to facilitate transactions on our website. Your payment information is transmitted and processed according to the applicable payment provider’s security practices.

We do not intentionally store complete payment card numbers or card verification values (CVV) on our website servers. Payment processing providers may maintain transaction information in accordance with their own privacy policies and legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential website functions, remember your preferences, analyze website traffic, and improve your shopping experience.

Cookies may help us:

  • Maintain shopping cart contents and checkout functionality.
  • Remember certain browsing preferences.
  • Understand how visitors interact with our website.
  • Identify technical issues and improve website performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features, including shopping cart and checkout functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, dispute resolution, fraud prevention, and compliance with legal obligations.

Order and transaction records may be retained for seven years after an order is completed, unless a longer retention period is required or permitted by applicable law.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or anonymize it, subject to applicable legal requirements.

7. Data Security

We implement reasonable technical, physical, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Although we take appropriate precautions, no method of electronic transmission or data storage can be guaranteed to be completely secure. We encourage you to protect your account credentials and contact us promptly if you suspect unauthorized activity involving your account or personal information.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request information about how we collect, use, and disclose your information.
  • Object to or restrict certain types of processing where applicable.
  • Withdraw consent where processing is based on consent.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before processing your request.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Subject to applicable legal requirements and exceptions, these rights may include:

  • The right to know the categories and specific pieces of personal information we collect, use, and disclose.
  • The right to request deletion of personal information.
  • The right to request correction of inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information, as those terms are defined by applicable law.
  • The right to limit certain uses and disclosures of sensitive personal information, where applicable.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

We do not sell personal information for monetary consideration. If you would like to submit a privacy request or exercise your applicable California rights, contact us at support@pearipoise.com.

We will respond to verifiable requests within the timeframes required by applicable law. You may also designate an authorized agent to submit a request on your behalf where permitted by law.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms. These websites operate independently and may have their own privacy policies and data collection practices.

We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information or using their services.

11. Children’s Privacy

Our website is intended for a general shopping audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date. Changes will take effect upon posting unless otherwise stated or required by applicable law.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

13. Contact Information

If you have questions about this Privacy Policy, would like further information about our privacy practices, or wish to exercise your applicable privacy rights, please contact us:

Company: Pristine Pinch Style Ltd Website: pearipoise.com Address: 3103 Eagles Nest Drive, Chico, CA 95926 Phone: 530-730-8635 Email: support@pearipoise.com

We appreciate your trust in Pearipoise and remain committed to handling your personal information responsibly.